Lift cables carry serious load alongside the springs. When one frays or snaps, we replace both cables as a pair and check the drums for wear.
When one lift cable fails, the other has seen the same wear cycle. We replace both to prevent a repeat call.
Frayed cables often trace back to worn or damaged drum grooves, so we inspect the drums every time, not just the cable.
This repair sits close to stored spring energy, which is exactly why licensed handling matters here too.
We carry the common cable lengths and gauges for most residential door sizes.
Whatever brought you here, one of these service lines is the fix, and one call gets a technician moving.
We replace the snapped cable and its pair, then verify even tension across both sides.
Catching a fraying cable early avoids the sudden, uneven drop that comes with a full snap.
If the cable keeps slipping off the drum, we look for a bent drum or misaligned track causing the repeat issue.
We match new drums to the correct diameter for your door's cable length requirements.
A door hanging crooked usually means one cable or spring has failed while the other holds. We correct both the immediate hazard and the root cause.
Tell us if the door is hanging crooked or jammed, that detail helps us prioritize the call correctly.
Cable stock on the truck means most calls avoid a second trip for parts.
Diagnosis includes the drums, not just the visible cable, before any price is confirmed.
We verify the door hangs and travels evenly before calling the repair complete.
“Door was hanging at an angle after a cable snapped. They replaced both cables and it's perfectly level now.”
“Caught the fraying cable during a routine call before it actually snapped. Appreciated the heads-up.”
“Door was jamming mid-cycle for weeks. Cable and drum issue, fixed in one visit.”
An uneven hang points to a broken cable, a failed spring, or a bent track pulling the panel off-square.
We recommend replacing both since they wear on the same cycle, and we'll explain the reasoning before you decide.
Yes, a door hanging on a single cable or spring can drop unexpectedly and should not be operated until repaired.
We check the drum groove condition whenever a cable keeps coming off, since replacing just the cable won't fix a bad drum.
Pricing depends on cable length, gauge, and whether the drums also need replacing, confirmed as a flat number before work starts.
Standard cable and drum stock means same-visit repair is the norm, not the exception.
Call now for a real appointment window, not a callback promise.
☎ Call +1-831-293-1591Technicians are positioned throughout Katy for fast response, and we cover the surrounding zip codes too.
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